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Digital Customer Experience · Amsterdam HQ · Hybrid

UI/UX Intern – Digital Customer Experience

Shape better online support experiences for customers worldwide. Join our Amsterdam team to explore user journeys, create prototypes and help turn insights into website improvements.

📍Location: Amsterdam, The Netherlands 🗓️ Duration: 5–6 months ⏰ Working hours: 40 hours per week 💶 Compensation: €650–€750 per month

About the Role

Are you passionate about UI/UX design and creating better digital customer experiences? Join the Digital Customer Experience (DCE) Overseas team in Amsterdam, part of Global Operations, and contribute to improving the online support experience for customers around the world.

As a UI/UX Intern, you will help analyze user behavior, translate business requirements into intuitive design concepts, and develop prototypes for future website improvements. Your work will support the ongoing development of consumer and business support portals for AOC and Philips TV, Sound, Monitors and display products.

These websites help customers worldwide find the information, answers and services they need. You will contribute to making these digital experiences more effective and user-friendly.

You will work closely with colleagues across IT, Service Innovations, Service Management, Marketing and Customer Care, gaining insight into how different teams collaborate to deliver an improved digital customer experience.

What Will You Do?

As part of the DCE team, you will contribute to ongoing website improvement initiatives by:

  • Analyse the customer journey: Evaluate existing customer journeys and UI/UX to identify opportunities for improvement.

  • Translate requirements into solutions: Process business and legal requirements related to UI/UX design.

  • Develop design concepts: Map customer journeys and conceptualize new solutions and improvements.

  • Create interactive prototypes: Turn design concepts into prototypes to gather initial user feedback.

  • Support website development: Help prepare development requests for the IT team based on approved designs.

  • Conduct user testing: Verify website developments through user tests before and after implementation.

  • Contribute to continuous improvement: Support the team's ongoing plans to enhance the websites and digital customer experience.

What Do We Expect From You?

We are looking for a motivated and analytical intern who is interested in UI/UX design and digital customer journeys.

Your background and skills:

  • Currently studying at a university or Higher Business School (Polytechnic).

  • Available for a full-time internship of 5–6 months, working 40 hours per week.

  • Experience with UI/UX design tools, preferably Figma.

  • Knowledge of UI/UX design theories, processes and elements.

  • Familiarity with online and digital customer journeys.

  • Strong analytical and verbal communication skills.

Ready to Contribute to a Better Digital Customer Experience?

Join the Digital Customer Experience team in Amsterdam and contribute to the design and development of improved online support experiences for customers around the world.

Department
Digital Customer Experience
Role
Intern UI/UX Design
Location
Amsterdam HQ
Remote status
Hybrid
Employment type
Internship

About TP Vision Europe BV

At TP Vision, we create Philips-branded TVs, audio products, and professional displays that people love to use and trust in their homes and workplaces. Our products are born from a blend of innovative technology and European design tradition — delivering beautiful, reliable entertainment experiences around the world.

We’re proud that this dedication to design and quality has earned us multiple Red Dot Awards, recognizing the care and creativity behind everything we build.

This site is your entry point to roles across our European offices — where you'll find friendly, international teams, a strong sense of purpose, and the opportunity to make a real difference every day.

Founded in 2012
Digital Customer Experience · Amsterdam HQ · Hybrid

UI/UX Intern – Digital Customer Experience

Shape better online support experiences for customers worldwide. Join our Amsterdam team to explore user journeys, create prototypes and help turn insights into website improvements.

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